- Communications with customers and Providers.
- Handle customer enquiries and complaints to assist and recommend appropriate solutions, enabling customers to enjoy products and services.
- Cooperate and negotiate with Providers to bring amicable solutions and satisfaction to customers.
- Ensure pending cases are processed within required timeframe following company’s procedure
- Business trip in oversea.
- Deliver good personal performance to achieve KPI targets;
- QA/QC task related
- A friendly, motivate-person
- Fluent in English
- Positive and enthusiastic attitude, confident and open manner
- Proficiency knowledge with MS Office (Word, Excel …)